Refund policy
Refund Policy
Thank you for shopping at HOME HARMONY HAVEN. We appreciate the trust you place in us for your home decor needs. If you are not entirely satisfied with your purchase, we're here to help.
Returns
Eligibility
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
Time Frame
You have 30days from the date of purchase to initiate a return.
Non-Returnable Items
Certain items are non-returnable, including:
- Customized or personalized items
- Gift cards
Returns Process
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Contact Us: Before returning any item, please contact us atarwwork1@gmail.com to notify us of the return and receive further instructions.
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Package Your Item: Pack the item securely in its original packaging, if possible.
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Shipping: You are responsible for the cost of return shipping. We recommend using a trackable shipping service to ensure that we receive your return.
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Refund Processing: Once we receive your return, we will inspect the item and notify you about the status of your refund. If your return is approved, we will initiate a refund to your original payment method.
Refunds
Processing Time
Refunds may take [number of days] to process from the date we receive your return.
Missing or Damaged Items
If your order arrives damaged or if there are missing items, please contact us immediately at arwwork1@gmail.com with photos of the damaged items and packaging. We will work to resolve the issue promptly.
Contact Us
If you have any questions about our Refund Policy, please contact us at arwwork1@gmail.com
Thank you for choosing HOME HARMONY HAVEN. We appreciate your business.
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